Communication
Streamline your communication with automated text messages and emails to keep customers up to date about their delivery.
Communication
Streamline your communication with automated text messages and emails to keep customers up to date about their delivery.
Keep your customers in the loop
Keep your customers informed about their delivery. Enable automated text messages that are triggered based on order status.
Personalise the communication with dynamic content for delivery date, tracking page link, or ETAs.
Utilise webhooks to send updates through other platforms, such as in-app notifications and email
Manage expectations
Don't expect that your deliveries always will run smoothly. Traffic jam, heavy snow, or long service times due to unexpected amount of stairs. It's all about managing expectations.
Communicate with customer directly from the platform. Send out delay messages and let them know about changes to their delivery.
Follow up and gather insights
Hear what your customers have to say about the delivery. You can easily collect feedback in order to improve future deliveries.
They can rate both their overall experience and enter additional comments. Everything is stored in our Last Mile Platform.
Boost your delivery management
It’s easy to get started with Gordon Tech. With an intuitive interface, manuals, standard configurations – we help you streamline and digitalise your deliveries within a week.
Boost your delivery management
It’s easy to get started with Gordon Tech. With an intuitive interface, manuals, standard configurations – we help you streamline and digitalise your deliveries within a week.
But wait, there's more!
Explore other powerful features that also come with the platform.
Gordon is a cloud-based platform that empowers retailers to manage, track, and optimise their last mile deliveries.